A Description of the Characteristics of a High-Performance Workplace

When you have the right people with the right skills and experience working on the right projects at the right time, you typically get the right results. In a high-performance workplace, teams produce quality products and services using innovative techniques. They tend to collaborate more effectively than other groups of people. In these high-performance environments, people trust one another, feel empowered to make changes and experience high levels of job satisfaction. Employees with high morale miss work less frequently and function more productively and cost-effectively. Describing the characteristics of a high-performance workplace involves listing the actions taken by leaders to establish an effective team, and the results thereby achieved.

Setting Clear Goals

  1. Effective leaders communicate a clear vision and establish realistic goals. By aligning all work to these objectives, successful leaders ensure their employees work towards achieving the same results. Defining roles and responsibilities prevents multiple people from doing the same task, which is inefficient and not productive. An effective leader ensures that team members have adequate training, time and resources to complete work. If they don't, the leader makes arrangements to offer training classes, workshops and seminars to ensure employees can complete job tasks safely and efficiently. High-performance teams function well because everyone knows what they're doing, and why they're doing it.

Maintaining Open Communication

  1. In a high-performance workplace, leaders communicate regularly with subordinates to provide direction on what tasks need completion. By resolving problems quickly, leaders minimize disruptions and allow team members to focus on job tasks. This helps build strong relationships between team members, and reduces conflict. Leaders who establish procedures for making decisions, analyzing problems and incorporating process improvements help team members work more effectively. High-performance teams communicate well, not only with each other but also with sponsors, stakeholders, customers, suppliers and other business partners.

Valuing Diversity

  1. When faced with complex problems, an effective leader recognizes the value that each team member brings. He encourages each to contribute ideas, methods and opinions, even if they differ from his own. Creating a positive work environment makes everyone on the team feel empowered to make suggestions and not fear reprisals. Each employee in a high-performance workplace feels valued. This contributes to high productivity.

Fostering Collaboration

  1. On high-performance teams, team members rely on each other for their individual skills and experience. When everyone gets rewarded consistently, these teams tend to work well together. With a sense of belonging and purpose, employees tend to work harder towards fixing difficult problems, handling customer complaints and maintaining a competitive edge for the company in a complex global marketplace. Encouraging team members to develop their skills and knowledge fosters an atmosphere of growth and development that benefits not only the company, but the employee as well.