How to Deal With Attrition

The Society of Human Resource Management's 2012 Employee Job Satisfaction and Engagement research report shows that job satisfaction trended downward from 2009 to 2012. Dealing with attrition means identifying the cause of employee discontent or disengagement and taking steps to create an environment where employee motivation and satisfaction are high.

Solicit Feedback

  1. When you've got a problem with employee attrition, quickly identify the cause of the employee turnover. If you use an employment agency for recruitment, have them follow-up with any new hires who have quit to determine why they chose not to stay. If you have an HR recruiter, make sure she is conducting exit interviews wherever possible to solicit feedback on the reasons for the employee departures. Once you've identified the cause of the attrition, you can take steps to remedy the situation.

Address Root Cause

  1. Use the feedback you receive about the cause of employee attrition to determine what within your work environment needs to be enhanced or changed. If there's a hostile manager, a poor physical work space or an uncompetitive compensation structure, you'll have to change or improve upon this as quickly as possible. If you find that new hires are simply not a good fit for the work that is required of them, address this issue directly with whoever handles recruitment for your business.

Hire the Right Employees

  1. Employees need to have a clear understanding of the job requirements, pay structure, work environment and opportunities for advancement. You don't want new hires to walk off the job because they feel as if they were misinformed. If there has been a shift in your corporate culture and you are losing seasoned employees, your goal should be to make sure that your next round of new hires are a good fit for the work environment. If your corporate culture has evolved, it may be worthwhile to personally address the shift in environment with your employees or have the departmental managers to do with their employees to make sure everyone is familiar with the new expectations in behavior and performance.

Consider the Buddy System

  1. Having exemplary, seasoned employees show new recruits how to get up to speed quickly on the job can be a very effective way of boosting productivity and improving employee retention. The buddy system helps new employees to develop good work habits and feel like a part of the organization sooner rather than later. When employees have a greater sense of on-the-job satisfaction, they are more likely to remain with your company longer.